The Outreach Division fosters dialogue with global constituencies such as academia, civil society, the entertainment industry, educators and students to encourage support for the ideals and activities of the United Nations.
Efforts targeted at the public are carried out in alliance with key partners that include celebrity advocates; partner libraries; and the media. The Division also works to provide information products and services to facilitate the work of UN Member States, staff and researchers and to support internal communications at the United Nations. The Division further promotes increased participation and involvement in the work of the United Nations by means of conferences, briefings, exhibits, publications and teaching materials.
Advocacy and Special Events
- Brings awareness to the issues and work of the United Nations through creative partnerships with the media, non-profit organizations and the entertainment industry, specifically via the Creative Community Outreach Initiative, Messenger of Peace Programme and Special Events Unit.
- Creates and disseminates learning materials and organizes educational events on the United Nations for students, teachers, academics and the public, to build long-term support for the Organization. Manages the United Nations Remember Slavery Programme and The Holocaust and United Nations Outreach Programme. Works with civil society to promote the International Day of Peace. Supports efforts to bring global Model United Nations activities in line with actual United Nations rules and procedures.
- Aligns institutions of higher education with the United Nations in furthering the realization of the purposes and mandate of the Organization through activities and research in a shared culture of intellectual social responsibility. This global network continues to expand: for latest information on the membership, check the membership page.
- Facilitates the exchange of information and develops partnerships with civil society. Non-governmental Organizations (NGO) Relations reaches out to civil society around the world to enhance their interaction with and understanding of the work of the Organization. It currently collaborates with 1,500 NGOs associated with the Department of Public Information.
Sales and Marketing of United Nations Publications
- The United Nations publishes approximately 500 new titles a year on a variety of topics including peace and security, human rights, global economy, international law, environment and climate change, and more. UN Publications can be purchased at shop.un.org. They are also available in digital format in the United Nations iLibrary.
Publications and Editorial
- Produces authoritative and accessible information publications on the main activities, driving concerns and leading ideals of the United Nations. These include the quarterly magazine UN Chronicle and the annual reference work Yearbook of the United Nations along with the primer Basic Facts about the United Nations.
Knowledge Solutions and Design
- Is responsible for the coordination and management of iSeek, the global UN Secretariat intranet. In addition, the unit develops websites and knowledge solutions and provides visual branding for UN global communication campaigns.
- Manages the guided tours, public inquiries and speakers bureau briefings at United Nations Headquarters in New York. Each year nearly half a million people from around the world experience the UN Visitor Centre.
Dag Hammarskjöld Library
- The Dag Hammarskjöld Library provides research and information to support the work of United Nations Member States. As an integral part of the UN Organization, the Library also aids in the dissemination of UN information to a wider public audience through online services, and a global depository library network. To serve delegates and UN Secretariat staff, the Library provides access to thousands of print and digital resources, including books, newspapers, e-journals, and e-books covering all geographic regions and many languages. The Library catalogue and Research Guides are easy-to-use online tools to search these resources. The Ask DAG service provides quick answers and research tips, and the hands-on training programme teaches attendees how to access UN official documents, as well as how to use Library resources more effectively.