Opening Plenary Session

• Conference background, objectives and structure by Josefina Maestu, Coordinator. United Nations Office to Support the International Decade for Action ‘Water for Life’ 2005-2015/UN-Water Decade Programme on Advocacy and Communication [ – 722 KB]
• The Global Water Operators’ Partnerships Alliance (GWOPA) by Faraj El-Awar, Programme Manager. GWOPA, UN-Habitat [ – 1.04 MB]
• “Water Smart”, a communication initiative of the Water Decade by Federica Pietracci, CSD Major Groups Programme Coordinator. UNDESA [ – 1.01 MB]

Session 1: WOPs as a platform for developing Communication and Corporate Social Responsibility Strategies

• Sénégalaise des Eaux by Cheikh Tidiane Fall, Director of Communication and Cooperation. Sénégalaise des Eaux, Senegal [ – 11.1 MB]
• Water Operators’ Partnership: Partners in dialogue by Siemen Veenstra, Project Director. Vitens Evides International [ – 1.05 MB]

Session 2: Communication and Information Practices

• Rand Water by Andries Motsele, Brand Manager Coordinator. Rand Water, South Africa [ – 4.8 MB]
• Communication toolkits to get a challenge: An intelligent and responsible use of water by Pilar Gómez, Head of Department of Image and Public Relations. Canal de Isabel II, Spain [ – 2.56 MB]
• Elements of the Water Operators´ Communication Toolkit: Reflecting on existing practices by Josefina Maestu, Coordinator. United Nations Office to Support the International Decade for Action ‘Water for Life’ 2005-2015/UN-Water Decade Programme on Advocacy and Communication [ – 870 KB]

Side Event

• Communication strategy of the wastewater treatment plan of the Aragon Region by Rafael Izquierdo, Director. Water Institute, Government of Aragon [ – 1.63 MB]

Session 3: Connecting WOPs Support Mechanisms: linking financial, legal and implementing platforms

• The Oudin-Santini Law and decentralized cooperation in France and other examples by Anne Bousquet. GWOPA, UN-Habitat [ – 345 KB]
• ACP – EU Water Facility: funding opportunities for partnerships by Annemari Ciurea. Water and Energy Facility, EuropeAid [ - 1.45 MB]
• Water operators and their associations by Steen Bjerggaard, WOPs coordinator. International Water Association[ - 931 KB]
• Building partnerships for sustainable development of WATSAN in developing countries by Samir Bensaid, Director General. Office National de l’Eau Potable du Maroc [ – 1.19 MB]
• Modelling of communication through twinning activity between PPWSA and BIWASE by Long Naro, Deputy General Director. Phnom Penh Water Supply Authority [ – 2.08 MB]

Closing Session

• Report of conclusions of Sessions 1 and 2 by Josefina Maestu, Coordinator. United Nations Office to Support the International Decade for Action ‘Water for Life’ 2005-2015/UN-Water Decade Programme on Advocacy and Communication [ – 330 KB]